Our Vision & History

Our Strategic Focus

IALCH Vision

A central hospital providing optimal healthcare to all persons in the catchment area.

IALCH Mission

To provide universally accessible specialised quality health care through enhanced cutting edge research and academic training.

Core Values

Quality – in the way we meet the expectation of all stakeholders.
Integrity – through honesty and upholding strong moral principles.
Professionalism, accountability, respect and commitment to excellence.
Innovative – in our approach to delivery of health services.
Learning – develop a culture of continuous learning and being amenable to change.
Efficient & Effective – utilization of resources and in achieving our goals.
Partnership – in working together across disciplines and with all other stakeholders.

Public Private Partnership (PPP)

Pre-amble

To maintain the high standard of patient care that Inkosi Albert Luthuli Central Hospital is now renowned for, the KZN Department of Health has entered a new 12-year Public-Private Partnership (PPP) with Impilo Consortium 2.0 {RF} Pty Ltd. This partnership commenced on 1st June 2024 and will oversee all non-clinical services at the hospital.

The original PPP agreement, initiated in February 2002, was the first of its kind in the Southern African health sector, covering non-clinical management services for the newly built 846-bed Central Hospital. This initial contract was awarded to Impilo Consortium {RF} (Pty) Limited for a 15-year term.

Impilo Consortium 2.0 {RF} Pty Ltd, the new private partner, continues the legacy of its predecessor by upholding commitments to empowerment equity, employment, and procurement standards. This includes equity participation within its shareholding structure and among various key subcontractors, service providers, and suppliers.

The shareholders of Impilo Consortium 2.0 {RF} Pty Ltd are Vulindlela Concessions II Pty Ltd, AME Africa Healthcare Pty Ltd, Mbekani Health and Wellbeing Pty Ltd, OMAME Investments Pty Ltd, and Tsebo Solutions Group Pty Ltd, all of which are Black Economic Empowerment partners.

Scope of Project

Private Party shall at its own cost and risk be solely responsible for undertaking the Project Deliverables, and in so doing shall ensure that the Project Deliverables are performed: –

to meet the Output Specifications;
in accordance with Good Industry Practice;
in a manner that is not likely to cause death, injury to health or damage to property or the environment;
in a manner that is consistent with the Department and the Department Staff discharging their functions and duties;
in compliance with all applicable Laws and Consents;
in accordance with the reasonable instructions of the Department, to the extent that they are not inconsistent with the above; and
in order to ensure that at all times the Department Staff is able to conduct its normal day to day activities.

The Department Staff primarily carry out clinical services and administrative services at the Hospital.

SERVICES PROVIDED BY IMPILO CONSORTIUM’S PRINCIPAL SUB-CONTRACTORS

INFORMATION TECHNOLOGY & MANAGEMENT

AME Africa (shareholders SMI GmbH Austria and Vulindlela Holdings) is responsible for all of the Information Management and Technology (IM&T) which includes:

1.1. Management of ALL hospital computer hardware; (Servers, Desktops, Mobile Units, Printers, Scanners, Network, etc.) and

1.2. Analysis of all clinical requirements and determination of the appropriate technology solution.

1.3. Provision of the required System, Utility, Integration, Security, Desktop and Application software and

1.4. Complete Integrated Electronic Patient Medical Record solution, which covers design, procurement, customisation, integration of all components.

1.5. Licencing of all software; annual support contracts; solution upgrades, ongoing integration as new technologies emerge.

1.6. Management of all End User training to ensure the effective utilization of the entire solution, which includes managing the quality of the information retained in the system.

1.7. On going testing, maintenance and End User Support of the entire solution which includes Integration Testing Functions; Change Control Management and all required physical equipment.

1.8. End User training of all clinical and administrative staff (approximately 2500) on the respective applications they will be using for their specific function, including the standard operating processes in each area such that they are fully operational when at their workplace and understand the total solution. To manage the training load there are three dedicated training rooms and eight workstations.

The Inkosi Albert Luthuli Central Hospital stands out as the only public hospital in South Africa with a fully integrated Electronic Patient Medical Record system, including financials. This pioneering solution has set a benchmark for numerous organizations both nationally and internationally. Remarkably, the medical record, digital, for the first patient treated on June 28, 2002, remains accessible to clinicians, showcasing the system’s enduring reliability and excellence.

MEDICAL EQUIPMENT

With over 22 years of expertise in the medical device market, Consulens is a trusted partner in specialist medical equipment management. Consulens offers comprehensive solutions that encompass project planning, management, procurement, commissioning, training, and ongoing maintenance.

What sets Consulens apart? We are uniquely positioned to deliver exceptional medical equipment management across both public and private health sectors, including through Public-Private Partnerships. Our independence from medical equipment suppliers allows us to prioritize client needs, ensuring that we assist clients in effectively implementing your strategic operations plan.

At Consulens, we understand that enhancing efficiency and optimizing operations are critical for our clients. We are dedicated to helping our clients maintain the highest standards of quality healthcare whilst achieving clients’ operational goals.

FACILITIES MANAGEMENT - HARD & SOFT

Zinga, in partnership with primary subcontractors Tsebo Facilities Solutions, Mbekani Health and Well-Being, and Optimistic Freshly Clean, is committed to delivering comprehensive Facilities Management Services (FMS).

Offerings include:

Building maintenance
Specialist engineering services
Procurement
Management of central and satellite stores
A 24-hour, year-round central helpdesk
A full range of soft facilities management services, including:
- Security
- Management of the Central Sterile Services Department (CSSD) and Theatre Sterile Supply Unit (TSSU)
- Catering
- Cleaning
- Patient portering
- Landscaping
- Parking
- Waste management
- Management of a crèche
- A 465-bed residential village
- Retail units

Our unwavering commitment to excellence ensures that we effectively meet the diverse needs of our clients while upholding the highest standards of service quality.

DISTINGUISHING FACTS

Inkosi Albert Luthuli Central Hospital: A Beacon of Advanced Healthcare

Situated on Vusi Mzimela Road in Mayville, Durban, Inkosi Albert Luthuli Central Hospital serves as a leading central and tertiary care referral hospital. As the first large-scale hospital constructed in South Africa since 1994, it features several innovative attributes:

Dedicated Burns Unit:
A specialized 46-bed unit offering exceptional care for burn victims.
Public-Private Partnership (PPP):
The first hospital in South Africa to implement a PPP contract for non-clinical services, ensuring efficient and high-quality service delivery.
Integrated Electronic Patient Medical Records:
A fully integrated electronic patient medical record that seamlessly connects medical equipment and financial records, enhancing both patient care and operational efficiency.
“Fit-For-Purpose” Medical Equipment:
Technology across all medical disciplines, guaranteeing the highest standards of care.
High-Speed Digital Communication:
Connectivity with regional hospitals facilitates the exchange of radiology Studies, enabling specialists to remotely review critical trauma cases and provide expert guidance, thereby reducing the need for patient transfers and minimizing radiation exposure.
On-Site Residential Village:
Over 400 modern accommodation units for staff, equipped with amenities such as a fitness and club room, prayer rooms, a launderette, hairdressing salons, and a restaurant. Recreational facilities include squash, badminton, and tennis courts, as well as a swimming pool.
Inkosi Albert Luthuli Central Hospital
is more than just a healthcare facility; it is a community committed to excellence in medical care and the well-being of its staff.

Experience the future of healthcare today.